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Customer reviews of Hillbrook Motors

At Hillbrook Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hillbrook Motors

Hillbrook Motors

Based on 141 customer reviews

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  • 5

    Perfect customer experience

    By Leigh T on 30 April 2018 | Verified purchase

    Perfect buying experience from a friendly, family trader. Helpful, patient and organised. A lovely car for a very fare price. I would not hesitate to recommend Hillbrook to others and hope to get our next car from him in due course.

  • 5

    Exceptional , couldn’t have asked for better

    By REBECCA S on 16 April 2018 | Verified purchase

    Fantastic company. Very professional in dealing with us and having the car ready on time (we flew over from Ireland) will definitely / hopefully use again . Thank you Hillbrook motors !

  • 5

    Best car dealer I have ever used

    By Matthew G on 09 April 2018 | Verified purchase

    Excellent service, with friendly and trustworthy staff. They really go out of their way to make sure the car is right for you. Cannot recommend them highly enough!

  • 5

    Vectra purchase

    By Kevin W on 07 April 2018 | Verified purchase

    Made to feel very welcome no pushy salesperson the car was presented in a superb condition would highly recommend this dealer to anyone looking for a used car

  • 5

    Professional but friendly.

    By Kerry L on 04 April 2018 | Verified purchase

    Friendly, non-pressured service. Went above board to get me set up and running on buying the car.

  • 5

    The only car dealer that I would go back to

    By Christopher G on 31 March 2018 | Verified purchase

    Long story short I been scammed a few times in the past so was quite paranoid about going to a new dealer, especially having moved up North where I knew no one. I was a bit suspicious of the amount of five star reviews but found the car I was looking for and thought I'd go check them out. Turns out there was nothing to worry about. They were great and put my mind at rest. Any problems I had with the car he looked to straight away ratify and ended up sorting out the sat nav in the car for me after I purchased it as there was a dodgy disc. I can't recommend him enough and it's the first time I'd say when I look for a new car I will go back for another car. Great service all round, yeah he wants you to obviously purchase the car but there's no pressure and you'll know you are buying one in confidence. If anything goes wrong with it I'm sure I can go back to them and get it sorted.

  • 5

    A pleasure .. car buying made easy

    By Sean B on 26 March 2018 | Verified purchase

    Could not meet a nicer car salesman .. i came down from newcastle mid week and they offerd to meet me late even afer the garage was shut. He part ex my car for a good price which i was very happy with. Sent me alot of photos as I am very picky with my cars. Very easy to contact and speak to if I had any concerns, I would highly recommend this garage and would gladly do business with him again. thank you !!!

  • 5

    Experienced good customer service

    By Steven W on 25 March 2018 | Verified purchase

    Speedy response to our initial enquiry, very accommodating for viewing the car we were interested in. Staff extremely helpful, professional and we didn't feel under pressure to buy. would recommend.

  • 5

    No pressure sales and friendly service.

    By Keith D on 18 March 2018 | Verified purchase

    My initial contact with this company left me with the impression the owner was a hard working, honest individual who would do his best to provide you with the vehicle of your choice with absolutely no pressure to make a commitment. I took a gamble on a model I was keen on and after some delay caused by the recent bad weather, travelled over 250 miles to purchase it. The owner was friendly and very helpful with all the paperwork that needed filling in and I wasn't disappointed with my low mileage choice of car. The only slight gripe I had was discovering while driving back that the wipers needed replacing and the windscreen washers didn't work. I should have checked before driving off and don't hold the owner responsible as the car had just passed an MOT and he wasn't to know either. The washer problem was just a blocked filter, easily cleared and the owner couldn't have been more apologetic or helpful. I would recommend this company for their honesty, trustworthiness and fair pricing.

  • 5

    Excellent customer service

    By Mark H on 12 March 2018 | Verified purchase

    Wade was very helpful and honest about the car we bought from him. He was very helpful with the paperwork necessary. This was a hassle free experience and not put under any pressure to buy the vehicle. Would recommend Hillbrook Motors.